PACIFIC PONDS PLUS - TERMS & CONDITIONS
Effective Date: 2/24/2025
Welcome to Pacific Ponds Plus! By using our website and services, you agree to comply with the following terms. If you disagree, please refrain from using our services.
1. Our Services
Pacific Ponds Plus provides professional pool repair, maintenance, and related services. All services are subject to availability and must be scheduled in advance.
2. User Responsibilities
To ensure a smooth service experience, you agree to:
● Be at least 18 years old.
● Provide accurate and complete information when booking a service.
● Grant necessary access to your pool for the scheduled work.
3. Pricing, Payments & Billing
● Prices are determined based on the service type and scope.
● Payments are due as per the agreed terms at the time of booking.
● Non-payment may result in service cancellation or late fees.
● Deposits are non-refundable unless service is not rendered due to our failure.
4. Cancellations & Refunds
● Cancellation requests must be made at least 24 hours before the scheduled service.
● Approved refunds will be processed within 7-10 business days.
● No refunds are granted for last-minute cancellations (within 24 hours of service).
5. Service Guarantee & Limitations
● We stand by our work and offer a 30-day workmanship guarantee for repairs.
● We are not responsible for pre-existing damages, maintenance outside our service scope, or issues caused by third parties.
6. Ownership & Intellectual Property
All content on our website, including text, images, and branding, is owned by Pacific Ponds Plus and may not be copied or distributed without our written permission.
7. Data Security & Privacy
We take precautions to protect your personal information. By using our services, you agree to the collection and use of data as outlined in our Privacy Policy.
8. Restrictions on Use
Users agree not to:
● Alter, modify, or tamper with our website or services.
● Share unauthorized access credentials.
● Engage in illegal or prohibited activities using our services.
9. Liability Limitations
Pacific Ponds Plus is not responsible for:
● Interruptions due to third-party service providers.
● Errors in recommendations from third-party platforms.
● Total liability is limited to the fees paid for the service.
10. Indemnification Clause
Users agree to hold Pacific Ponds Plus harmless from any claims, damages, or legal fees resulting from misuse of our services.
11. Unforeseen Events (Force Majeure)
We are not responsible for delays or disruptions caused by factors beyond our control, such as natural disasters or regulatory changes.
12. Dispute Resolution
Disputes will be handled through arbitration in [State] in accordance with applicable legal guidelines. Each party is responsible for its legal expenses.
13. Updates to These Terms
Pacific Ponds Plus may update these terms from time to time. Continued use of our services implies acceptance of changes.
8. How to Contact Us
For privacy concerns, reach us at:
Email: PacificPondsPlus@gmail.com
Phone: (657)217-0895
Mailing Address: [Insert Address]
Welcome to Pacific Ponds Plus! By using our website and services, you agree to comply with the following terms. If you disagree, please refrain from using our services.
1. Our Services
Pacific Ponds Plus provides professional pool repair, maintenance, and related services. All services are subject to availability and must be scheduled in advance.
2. User Responsibilities
To ensure a smooth service experience, you agree to:
● Be at least 18 years old.
● Provide accurate and complete information when booking a service.
● Grant necessary access to your pool for the scheduled work.
3. Pricing, Payments & Billing
● Prices are determined based on the service type and scope.
● Payments are due as per the agreed terms at the time of booking.
● Non-payment may result in service cancellation or late fees.
● Deposits are non-refundable unless service is not rendered due to our failure.
4. Cancellations & Refunds
● Cancellation requests must be made at least 24 hours before the scheduled service.
● Approved refunds will be processed within 7-10 business days.
● No refunds are granted for last-minute cancellations (within 24 hours of service).
5. Service Guarantee & Limitations
● We stand by our work and offer a 30-day workmanship guarantee for repairs.
● We are not responsible for pre-existing damages, maintenance outside our service scope, or issues caused by third parties.
6. Ownership & Intellectual Property
All content on our website, including text, images, and branding, is owned by Pacific Ponds Plus and may not be copied or distributed without our written permission.
7. Data Security & Privacy
We take precautions to protect your personal information. By using our services, you agree to the collection and use of data as outlined in our Privacy Policy.
8. Restrictions on Use
Users agree not to:
● Alter, modify, or tamper with our website or services.
● Share unauthorized access credentials.
● Engage in illegal or prohibited activities using our services.
9. Liability Limitations
Pacific Ponds Plus is not responsible for:
● Interruptions due to third-party service providers.
● Errors in recommendations from third-party platforms.
● Total liability is limited to the fees paid for the service.
10. Indemnification Clause
Users agree to hold Pacific Ponds Plus harmless from any claims, damages, or legal fees resulting from misuse of our services.
11. Unforeseen Events (Force Majeure)
We are not responsible for delays or disruptions caused by factors beyond our control, such as natural disasters or regulatory changes.
12. Dispute Resolution
Disputes will be handled through arbitration in [State] in accordance with applicable legal guidelines. Each party is responsible for its legal expenses.
13. Updates to These Terms
Pacific Ponds Plus may update these terms from time to time. Continued use of our services implies acceptance of changes.
8. How to Contact Us
For privacy concerns, reach us at:
Email: PacificPondsPlus@gmail.com
Phone: (657)217-0895
Mailing Address: [Insert Address]