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PACIFIC PONDS PLUS


 

 

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PRIVACY POLICY


 

Terms and Agreements

 

Payment Terms

Pacific Ponds Plus accepts MasterCard, Visa, Money Orders and Bank Transfers for International orders. All orders are to be prepaid before shipping.

 

Returns

If there is any damage due to delivery notify the delivery carrier immediately and request an inspection, customer must initiate a claim with the carrier.

Undamaged goods may be returned for a credit if they are unused and in their original packaging within 7 days of purchase date. However there will be a 20% restocking fee charged to all returns unless the return is for warranty or resulted in an error by Pacific Ponds Plus. Before any products are returned customer must contact us first with a identifiable legitimate reason for its return, unfortunately there is no return on any electrical products unless it is warranty.

Cost for shipping of any returns of a product is the sole responsibility of the customer.

 

Prices

All pricing are in Canadian Dollars excluding applicable taxes. We have attempted to provide the most up to date pricing and they are subject to change without notice.

 

Shipping

Most of the items are in stock and when ordered will be shipped either the same day or next business day. If any product that is ordered and not carried in stock usually only takes anywhere from 2 to 4 business days to be ordered in and are then shipped out as soon as possible.  Here at Pacific Ponds Plus we use the most economical means of shipping orders to our customers. Most orders are shipped via Canada Post or by Courier Company for larger items, i.e.: filter media, tanks and liners.

Before buying and using any of our products, the buyer/user shall determine the suitability of the product or products for their intended use and shall assume all risks and liability whatsoever in connection therewith.  

 

 

 HOME | KOI | KOI FOOD | UV LIGHTS | PUMPS | FILTERS | MATALA | ACCESSORIES | PVC FITTINGS
AQUARIUM TANKS | GARDEN PRODUCTS | KOI HEALTH | POND INFO | LINKS | CONTACT US | ORDERING
PRIVACY POLICY

 

Pacific Ponds Plus 1999